This Privacy Policy describes the practices of Genki Cáceres Guzmán, located at Av. Jacinto Benavente 25, Valencia 46005, Spain, NIF: 13312886A, email: hello@itsgenki.com, phone: +34 617 646 155, regarding the collection, use and disclosure of your information when you use our website itsgenki.com (the “Service”).

We may modify this Privacy Policy at any time without prior notice. The revised Policy will be posted on the Service and will take effect 180 days from the date it is published.

1. Information We Collect

We will collect and process the following personal information about you:

• Name
• Email address
• Mobile phone number

2. How We Use Your Information

We will use the information we collect about you for the following purposes:

• Customer feedback collection
• Enforcement of Terms & Conditions
• Support and customer service
• Administrative information
• Project and order management
• Website protection

3. Retention of Your Information

We will retain your personal information for 30 days or for as long as we need it to fulfil the purposes for which it was collected, as described in this Privacy Policy.

4. Your Rights

Depending on applicable law, you may have the right to access, rectify or erase your personal data, as well as to receive a copy of it. To exercise these rights, you may write to us at hello@itsgenki.com.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to the processing of your personal data.

5. Data Recipients and Processors

Your data may be shared with the following third parties acting as data processors, with whom data processing agreements required by the GDPR (Art. 28) have been or will be put in place:

Provider	Purpose	Country	Policy
Vercel Inc.	Web hosting and performance analytics (Vercel Analytics and Speed Insights). Processes IP address and technical browsing data.	USA (transfer under SCCs)	vercel.com/legal/privacy-policy
Google LLC	Anti-spam verification via reCAPTCHA v3. Processes user behaviour data.	USA (transfer under SCCs)	policies.google.com/privacy
n8n (automate.itsgenki.com)	Management and automation of contact form submissions.	Own infrastructure	—

Data will not be disclosed to third parties unless required by law.

6. Cookies

To learn more about how we use cookies and your choices regarding them, please refer to our Cookie Policy.

7. Security

The security of your information is important to us. We implement reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Grievance / Data Protection Officer

If you have any queries or concerns regarding the processing of your personal information, please contact our Data Protection Officer:

Genki Cáceres Guzmán NIF: 13312886A Av. Jacinto Benavente 25, Valencia 46005, Spain Email: hello@itsgenki.com Phone: +34 617 646 155